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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent price quoted.

Excellent price quoted and held for 3 years, all linked to a very effecient customer service team Reviewed on: 26th September 2025

Sweet!!!

Quick and easy to set up no complications Reviewed on: 26th September 2025

BEST PRICE

easy to do-best value-staff helpful Reviewed on: 26th September 2025

I've had saga car insurance for last 10 plus years.

I've been with saga car insurance for many years, always good value, would definitely recommend them. Very helpful if you have a problem & quick to sort it out. They're competitive with other car insurance & you have a choice of what you want covered or not. Reviewed on: 26th September 2025

All good three year policy makes sense

All good three year policy makes sense Reviewed on: 26th September 2025

good cover on insurance but at a high price

good cover on insurance but at a high price Reviewed on: 26th September 2025

Great value on fixed rates.

Great value on fixed rates. And very easy to contact and speak to someone Reviewed on: 26th September 2025

car insurance

I have used Saga for my car insurance for many years and always happy with the 3 year locked in deal Reviewed on: 26th September 2025

Great service agents go above and beyond to give you...

Great service agents go above and beyond to give you the best deal Reviewed on: 26th September 2025

The Staff at Saga have always been extremely helpful.

The Staff at Saga have always been extremely helpful. The last time I spoke with staff was very recently and both times I had exceptional service.They were polite helpful and sorted my requests out without any problems Reviewed on: 26th September 2025

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