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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good quote for comprehensive car insurance policy.

Very easy to obtain a quote, which was very favorable, so purchased my car insurance. Naturally you never know fully how good a company & their policies are until you need to call in on a policy, which thankfully I haven’t had to do. So far all has been positive. Reviewed on: 26th September 2025

A good company competitive pricing

A good company competitive pricing Reviewed on: 26th September 2025

Very helpful and understanding staff

Very helpful and understanding staff Reviewed on: 26th September 2025

Car insurance premiums competitive

Very happy with my car insurance premiums and there's always someone to discuss anything insurance related. Reviewed on: 26th September 2025

No fuss brilliant team Always go the extra mile

No fuss brilliant team Always go the extra mile Reviewed on: 26th September 2025

Service.

Always had good service if I needed to contact Saga by phone. Reviewed on: 26th September 2025

. I HAVE USED SAGA INSURANCE SERVICES MANY TIMES

I HAVE USED SAGA INSURANCE SERVICES MANY TIMES OVER THE YEARS AND HAVE ALWAYS BEEN HAPPY WITH THE SERVICE PROVIDED. STAFF ARE ALWAYS VERY HELPFUL AND POLITE. THEY TRY TO KEEP THEIR PRICES COMPETATIVE Reviewed on: 26th September 2025

Good comincation whenever you call sage

Good comincation whenever you call sage Reviewed on: 26th September 2025

I have been with saga a number of years now.

I have been with saga a number of years now. I have taken advantage of the 3 year insurance offer for the second time this year. This saves considerable amounts due to rising insurance costs year on year. I will remain with Saga for the future as they offer value for money. Reviewed on: 26th September 2025

Excellent car insurance cover and service

Excellent car insurance cover and service Reviewed on: 26th September 2025

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