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Saga: Car insurance reviews

View other Saga products
4.83
Based on 9,563 reviews, last reviewed 19th Jul 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026
Eric H's avatar
Eric H

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

Fantastic service and renewal - very impressed

5
Fantastic service and renewal - very impressed Reviewed on: 26th September 2025
Mike G's avatar
Mike G

Customer Services are friendly and patient.

5
Customer Services are friendly and patient. Reviewed on: 26th September 2025
JAN O's avatar
JAN O

Excellent customer service

5
Had a car accident and a, separate, issue with policy renewal. Both were handled professionally and to my satisfaction with little effort required on my part. Reviewed on: 26th September 2025
Laurence A's avatar
Laurence A

Three year car Insurance cover.

5
I think that the three year deals for my car Insurance have been good value Reviewed on: 26th September 2025
Paul Baskerville's avatar
Paul Baskerville

Helpful and interested telephone assistance.

5
Helpful and interested telephone assistance. Reviewed on: 26th September 2025
Mrs K S's avatar
Mrs K S

So easy to check and by online with the best...

5
So easy to check and by online with the best price Reviewed on: 26th September 2025
barry storer's avatar
barry storer

Saved me over £100 on my car insurance renewal, with...

5
Saved me over £100 on my car insurance renewal, with speedy sign-up and documents emailed promptly. Reviewed on: 26th September 2025
Iain M's avatar
Iain M

I insure my 2 Audi tt and have bune for many years.

5
I insure my 2 Audi tt and have bune for many years. Excellent value. Very pleased Reviewed on: 26th September 2025
David john Peet's avatar
David john Peet

Excellent customer service

5
I like that if you have an accident there is always help just a phone call away. The staff are so kind and helpful at this stressful time. What more could you want from an insurance company. Reviewed on: 26th September 2025
Susan 's avatar
Susan

Just great efficient and easy to use!

5
Just great efficient and easy to use!Value for money and good customer care. Reviewed on: 26th September 2025
LL's avatar
LL

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