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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Very happy with the service.

Been with Saga for a few years now. Never had any problems with them. Reviewed on: 26th September 2025

Never had a single issue with Saga

Never had a single issue with Saga in the last 5 years. Reviewed on: 26th September 2025

Excellent Company

I have been with Saga Insurance for a good number of years and have absolutely no complaints whatsoever. Reviewed on: 26th September 2025

Helpful phone team

Excellent staff helped with address move and new quote for a years insurance was over £100 lower than the previous year. For a mature driver this was good. News Reviewed on: 26th September 2025

Best insurer for older drivers proves to be Saga!

My previous insurer refused me insurance due to age, but Saga came to the rescue ! Very straightforward and hard copy too. No complaints. Reviewed on: 26th September 2025

Affordable car insurance, good customer service.

Affordable car insurance, good customer service. Reviewed on: 26th September 2025

Great Service

After vehicle hit whilst parked SAGA were absolutely first class in arranging repairs and dealing with all aspects of claim. Reviewed on: 26th September 2025

I chose SAGA car insurance as their prices are excel...

I chose SAGA car insurance as their prices are excellent and their customer care and after sales are very good. They genuinely seem interested in the person and not just their product Reviewed on: 26th September 2025

South to provide accident service...

South insurance continue to provide accident service towards me as a customer, this is the longest I’ve been with 1 insurance company. The respect and courtesy provided by the team our 2nd to none. Reviewed on: 26th September 2025

Excellent

We have been with Saga for years and found them the best Reviewed on: 26th September 2025

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