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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga Car Insurance

Staff friendly and premiums for car insurance are affordable Reviewed on: 26th September 2025

Staff always very helpful and professional, competit...

Staff always very helpful and professional, competitive Reviewed on: 26th September 2025

Very good service Mr Dand value for money

Very good service and value for money Reviewed on: 26th September 2025

Good value and like 3 year fix.

Good value and like 3 year fix. Added relative for holiday period to share during - easy! Reviewed on: 26th September 2025

Very friendly staff who know the business

Very friendly staff who know the business Reviewed on: 26th September 2025

Saga communicate well

I found Saga staff easy to communicate with and felt valued as a customer, policy details explained in a way I understood without being condescending. I received my documents promptly in an easy to read format Reviewed on: 26th September 2025

Fantastic value and 1st class service

The level of cover for the price is excellent, fast and easy to apply and great customer service if needed. I would certainly recommend Reviewed on: 26th September 2025

Saga was very easy to setup.

Saga was very easy to setup. Very good value. Reviewed on: 26th September 2025

Mileage change.

Changes to my policy went well & I was pleased with the result, only let down by one telephone operator not fully understanding Saga policy Reviewed on: 26th September 2025

I was happy with price of my car and home insurance...

I was happy with price of my car and home insurance was easy to ask for my car in surface upgrade Reviewed on: 26th September 2025

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