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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Market leaders in car insurance.

Market leaders in car insurance.for older careful drivers. Reviewed on: 25th September 2025

Genuine insurance people at the end of the phone.

Always there at the end of the phone and prepared to support Reviewed on: 25th September 2025

Just had my Car Key replaced .

Just had my Car Key replaced . excellent service Reviewed on: 25th September 2025

Saga Insurance - happy days

Excellent prices, good use of email and post, never had to claim but so far so very happy Reviewed on: 25th September 2025

A very competitive price and good communication

A very competitive price and good communication Reviewed on: 25th September 2025

Happy with Saga.

Have been with Saga for car and home insurance for quite a few years . I feel secure in the knowledge that I am covered should a problem occur. Have always had excellent. knowledgeable, and very helpful service from the employees I have dealt with. Come off the phone happy with Saga.! Reviewed on: 25th September 2025

I was covered by the fixed price 3 year guaranteed c...

I was covered by the fixed price 3 year guaranteed car insure cover which saved me money. Reviewed on: 25th September 2025

saga wins

moved car insurance to saga in September because it beat all the other company's quotes by a mile Reviewed on: 25th September 2025

Great car insurance love there 4 year same price

Great car insurance love there 4 year same price Reviewed on: 25th September 2025

Have been a premier plus customer with Saga for last...

Have been a premier plus customer with Saga for last 4 years Reviewed on: 25th September 2025

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