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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Happy customer

They gave me a very reasonable initial quote so I signed up, and a year later my premium actually went down, very happy. Reviewed on: 25th September 2025

Brilliant Car insurance for oldies...

A fast, brilliant easy, exceptional value Car insurance for us oldies Cannot fault the service AND being able to speak to a HUMAN Being. Thank you all for listening.Young man was particularly helpful and reassuring too. Reviewed on: 25th September 2025

Efficient

Very easy to deal with you can speak to an advisor Reviewed on: 25th September 2025

Good and very competitive price .

Good and very competitive price .Easy to contact and speak to an advisor who have always been very helpful and courteous .Give an option of paper as well as digital copies of documents. Reviewed on: 25th September 2025

I found Saga on a insurance comparison site last yea...

I found Saga on a insurance comparison site last year and this year I paid less for my insurance due to Saga I had compared other quotes but none came close to Saga for the items I was looking for in my insurance Reviewed on: 25th September 2025

Saga have been really good to me over the years.

Saga have been really good to me over the years. Prices competitive and service excellent. I have shopped around a lot but always come back to Saga. Reviewed on: 25th September 2025

Best insurance rate around.

Best insurance rate around. Fantastic value and service. Happy, friendly staff. Reviewed on: 25th September 2025

Always pleasant and helpful when I ring.

Always pleasant and helpful when I ring. Polite and understanding as I have had to ring several times as my husband has recently died. Reviewed on: 25th September 2025

Best price Ever

Great website to navigate with excellent prices well recommended Reviewed on: 25th September 2025

Reliable and honest renewal quotation

Reliable and honest renewal quotation Reviewed on: 25th September 2025

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