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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

very helpful and service is absolutely fantastic tha...

very helpful and service is absolutely fantastic thanks. Reviewed on: 25th September 2025

Great cover and price saga make it easy

Great cover and price.The process was quick and easy Reviewed on: 25th September 2025

Excellent customer service and good value-for-money

The customer service is always excellent and the car insurance cost has always been a good deal for me. Reviewed on: 25th September 2025

GREAT 3 YEAR OFFER...

I WAS PLEASED WITH THE OFFER OF THREE YEARS OF INSURANCE AT THE SAME PRICE, SOMETHING I HAD NEVER EXPERIENCED BEFRE. Reviewed on: 25th September 2025

Fab company to deal with

Fab company to deal with, no hassle to purchase and great competitive prices Reviewed on: 25th September 2025

Reasonable actuaries

The only insurer I found that gave a reasonable premium. Reviewed on: 25th September 2025

Saga Car Insurance

Had my car insurance with Saga for a few years now, always polite helpful and competitive Reviewed on: 25th September 2025

Got a great deal.

Got a great car insurance deal. Website was easy to navigate. Totally smooth transaction. Reviewed on: 25th September 2025

Best Quote By Far

Looking to renew my car insurance and SAGA gave me the best quote by far, especially as the premium was guaranteed for three years. Setting up the new policy was simple and straight forward. Reviewed on: 25th September 2025

Just renewed car insurance very pleased with the pri...

Just renewed car insurance very pleased with the price and how it all went thank you Reviewed on: 25th September 2025

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