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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Have been with Saga for many years , car , house and...

Have been with Saga for many years , car , house and building , always find their service really good . Value OK but could be a little cheaper ? Reviewed on: 25th September 2025

Good value for money!

Always giving plenty of time if you want to compare with other companies. Good value for money. Never had any issues or problems with Saga. All info is easy to understand. Reviewed on: 25th September 2025

Good value for money

I have been with SAGA for a number of years and they have generally provided good value for money. On the unfortunate occasion of having a driver run in the back if me, there action was timely and extremely satisfactory Reviewed on: 25th September 2025

You realise how good Saga is when you need them and...

You realise how good Saga is when you need them and have to make a claim which I had to do recently and they were faultless. Reviewed on: 25th September 2025

Fiixed price for 3 years

Great option to fix price for 3 years Reviewed on: 25th September 2025

Saga are wonderful.

Saga are wonderful. Wish I’d found them sooner. Great prices. Great cover & brilliant customer service. Reviewed on: 25th September 2025

Any questions are quickly dealt with and explained i...

Any questions are quickly dealt with and explained in detail that is easy to understand Reviewed on: 25th September 2025

Amazing service

Such cheerful and helpful staff! Reviewed on: 25th September 2025

You can easily talk to someone

Always good to use Saga as you can easily talk to someone. Reviewed on: 25th September 2025

Great prices and a three year price guarantee, price...

Great prices and a three year price guarantee, priceless!! Never had a claim so I haven’t tested their claims procedure but I’m sure it’s good! Reviewed on: 25th September 2025

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