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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good comprehensive insurance at reasonable prices

Good comprehensive insurance at reasonable prices Reviewed on: 25th September 2025

Helpful and competitive rates.

Helpful and competitive rates. Easy online website Reviewed on: 25th September 2025

Spoke to someone at Saga to change car insurance fro...

Spoke to someone at Saga to change car insurance from one car to another and they gave me the best deal by recommending that I close the old policy and sign a new policy as it was cheaper this way. Well done saga Reviewed on: 25th September 2025

Professional

Very professional, kept me updated throughout. Nice people to speak to as well. Reviewed on: 25th September 2025

Very competitive pricing and good value cover.

Very competitive pricing and good value cover. Felt like they wanted my business Reviewed on: 25th September 2025

Saga gave us a great deal on our car insurance and t...

Saga gave us a great deal on our car insurance and they were the cheapest for our needs. The process was very straightforward and the staff were super friendly and helpful. Excellent value for money and very professional. We would happily recommend Saga 100%. Reviewed on: 25th September 2025

Saga for me!

Never had a problem with Saga, always helpful, easy to talk to and they give me confidence that they have my best interests at heart. Reviewed on: 25th September 2025

Very easy to get insurance sorted

Very easy to get insurance sorted Reviewed on: 25th September 2025

Clear to understand with competetive rates.

Clear to understand with competetive rates. Reviewed on: 25th September 2025

Top quality device and great value for money

Top quality sevice and value for money Reviewed on: 25th September 2025

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