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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I Travel to Europe a lot each year.

I Travel to Europe a lot each year and SAGA is the only insurer who gives me the European cover I need. Reviewed on: 25th September 2025

I was quoted a very good price for the year so I am...

I was quoted a very good price for the year so I am giving a 10/10 score Every little bit saved keeps me going Reviewed on: 25th September 2025

Very good car insurance with a 3cyear deal

Very good car insurance with a 3cyear deal Reviewed on: 25th September 2025

Great Phobe Based Customer Service

Easy to deal with. Always someone available to speak to on the phone with great customer service. Go the extra step to ensure you understand everything. Reviewed on: 25th September 2025

Great company

Easy to contact. never any issues Reviewed on: 25th September 2025

Easy to get contact with a human voice.

Easy to get contact with a human voice. Efficient and knowledgeable service. Good value. Reviewed on: 25th September 2025

It was vgood sericeut.

It was very easy and not complicated to take out car insurance. Reviewed on: 25th September 2025

very attractive price wise, easy to set up and staff...

very attractive price wise, easy to set up and staff really helpful Reviewed on: 25th September 2025

The Best

Always helpful and friendly and never pushy Reviewed on: 25th September 2025

Very polite and easy to deal with.

Very polite and easy to deal with. Gave me exactly what I needed. 10/10. Reviewed on: 25th September 2025

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