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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9557 reviews)

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4.88

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Af few years ago I'd keep away from Saga but my frie...

Af few years ago I'd keep away from Saga but my friend said try them again and you'll be surprised at the present approach to how things are towards ( the elderly customers and a feeling they're out to reassure your in safe place. Well done Saga. Reviewed on: 29th September 2025

great, not had any problems with anything.

great, not had any problems with anything. reasonable price. Reviewed on: 29th September 2025

Friendly and reliable service.

Friendly and reliable service. I have been with Saga for five years now, and like the 'fixed price for three years' guarantee. Reviewed on: 29th September 2025

Haooy customer

Have used Saga several times for all my insurances and have always had good service Reviewed on: 29th September 2025

Real human service, sensible pricing

Just really human service, (rare these days) prices that made sense, always available with handy advice and seem to want to take care of customers. Only downside is no commercial vehicle insurance, otherwise I’d probably have two policies instead of one. Reviewed on: 29th September 2025

3 year fixed price is a good deal for a quality insu...

3 year fixed price is a good deal for a quality insurance Reviewed on: 29th September 2025

Overall excellent service all around

Overall excellent service all around Reviewed on: 29th September 2025

Professional, Prompt and Priced Perfectly

my calls get answered promptly and all queries dealt with professionally and the staff have a wealth of knowledge, i am never put on hold whilst they find an answer. Even if transferred to a different department, it's done with speed. The price, the best i have received in my 37 years of driving! Reviewed on: 29th September 2025

I have been happy with Saga Car Insurance for 2 year...

I have been happy with Saga Car Insurance for 2 years now. I haven't had a need to claim. I find their pricing very competitive. Reviewed on: 29th September 2025

I have car Home and travel with Saga and have always...

I have car Home and travel with Saga and have always satisfied with any query. Reviewed on: 29th September 2025

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