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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11371 reviews)

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4.83

Based on 11,371 reviews, last reviewed 13th Sep 2026

84550% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The cost of car insurance is the cheapest The cost of car insurance is the cheapest and continues to be the following year too. Reviewed on: 13th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11371)

Very good when claiming

Very good claiming cancellation after op Reviewed on: 28th August 2026

Easy to contact and speak to

Easy to contact by phone and helpful staff make it easy to do business with SAGA Reviewed on: 28th August 2026

Shocking service from your South African Call Center.

Shocking service from your South African Call Center. Both for car and house insurance. Difficulty understanding strong accent followed by telephone line breaking up continuously. I used to support SAGA because they had UK based Call Centers who were easy to contact and very understanding; they also gave great service. The South African staff were polite and helpful, however, their accents and continual breaking up of the line were most off-putting. On renewal next year I will definitely be looking for another Broker for my Insurance needs. SAGA have in the past been very helpful and very competitive with their business dealings. Alas things move forward not always for the better. Reviewed on: 28th August 2026

Been with saga 5 years, good price for my car insura...

Been with saga 5 years, good price for my car insurance, easy to deal with, not had to claim, Reviewed on: 28th August 2026

Got a good price was very happybetter than last year

Got a good price was very happybetter than last year Reviewed on: 28th August 2026

Helpful, friendly customer service.

Helpful, friendly customer service. On "the ball" with their knowledge. Reviewed on: 28th August 2026

Although on a 3 year fixed rate my insurance still w...

Although on a 3 year fixed rate my insurance still went down slightly. Dealing with the customer service to renew was straight forward and I received my renewal documents on time. I have been with saga o er 20 years and cannot recommend them.more highly. A very good experience Reviewed on: 28th August 2026

Best value around and easy website to use

Best value around and easy website to use Reviewed on: 28th August 2026

Saga always try to accommodate customer's requiremen...

Saga always try to accommodate customer's requirements as economically as possible. Reviewed on: 28th August 2026

All done online without any hassle.

All done online without any hassle. Reviewed on: 28th August 2026

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