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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Saga is always easy to communicate with.

Always easy to communicate with, with clear explanations given. When asked they talk slowly and clearly on the phone, which is very important to those who are hard of hearing. Ease of communication is so important, and having humans to communicate with saves so much pointless frustration of being caught in an eternal loop. The ease of communication is what I value most about Saga. Reviewed on: 25th September 2025

very pleasant, always answer the telephone in good t...

very pleasant, always answer the telephone in good time, knowledgeable and a great quote this year Reviewed on: 25th September 2025

Insuring my car with Saga has been a seamless and tr...

Insuring my car with Saga has been a seamless and trouble free transaction and has save me a considerable sum over my previous provider Reviewed on: 25th September 2025

Change of policy (new car)

Polite and helpful to deal with and good knowledge of what he was dealing with Reviewed on: 25th September 2025

Quick and efficient

Quick and efficient when dealing with queries and claims. Very easy renewal process and the cost has actually reduced during my time with Saga. Reviewed on: 25th September 2025

A quick service, as required paper documents.

A quick service, as required paper documents. Reviewed on: 25th September 2025

New Working Car Key

Saga car insurance services are very good, they dealt with my car key claim swiftly, it was sorted out in 7 days. I now have a new working key for my car. Reviewed on: 25th September 2025

Excellent value and service, I would highly recommend

Excellent value and service, I would highly recommend Reviewed on: 25th September 2025

We have insured both of our cars with Saga

We have insured both of our cars with Saga Reviewed on: 25th September 2025

Competitive prices and helpful staff.

Competitive prices and helpful staff.Policy details are clear and easy to understand and to trust.I claimed on the windscreen repair provision without impacting on my renewal price, and the repair service was outstanding. Reviewed on: 25th September 2025

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