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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

They give a good customer service.

They give a good customer service. A very polite and helpful in all my dealings with them. Reviewed on: 18th September 2025

Great Service

After a Saga insured car hit my vehicle, the saga team were brilliant in every way possible. This is why I decided to insure my car with them. Reviewed on: 18th September 2025

Best insurance

Everything is so straightforward very helpful staff. Reviewed on: 17th September 2025

accident after 50 years motoring

I was unfortunate to have an accident after 50 years of motoring, thankfully SAGA and its Insurance advisors helped me through all the stages of my claim to the completion of supplying a new vehicle. They were helpful and courteous helping me in completing every stage in a timely fashion always ensuring I knew what was happening Reviewed on: 17th September 2025

Couldn't be beaten on comparison sites

I called to renew and make a small change. Lady was very helpful and informative. I chose the select cover and feel secure in the knowledge that Saga is reputable and dependable. My cover was cheaper than last year by £50 and couldn't be beaten on comparison sites. Reviewed on: 17th September 2025

Have been with Saga for a number of years and am ext...

Have been with Saga for a number of years and am extremely happy with them Reviewed on: 17th September 2025

A Company You Can Rely On

A reliable company with competitive offers, helpful staff and easy to deal with. I have had my car insurance from Saga for quite a few years now, and I would describe myself as a happy customer. Reviewed on: 17th September 2025

Easy to contact.

Easy to contact. Fixed price for three years. Reviewed on: 17th September 2025

Great price for car insurance and was made to feel l...

Great price for car insurance and was made to feel like I was important. Beat my previous insurance company hands down Reviewed on: 16th September 2025

Fairly new to Saga but gave me the best price for ca...

Fairly new to Saga but gave me the best price for car insurance without losing any of the cover I’ve had before. Reviewed on: 16th September 2025

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