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Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
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Linda
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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (9560)

Maladministration & Fraudulent Activity by Saga

1
Accident of 4 March 24 where unattended van slipped off h/brake & ran into my occupied car. All agreed I was victim. 13 May receive invite where Acromas replaced LivVic as underwriter. Reported I hit parked car or immobile vehicle & price increased from 5 year norm of £616 to £1432. 2 complaints to Saga on 14 & 16 noting false allegation & requesting re-appraisal of price & reword claim to Hit in rear while parked. Informed on 17th both complaints sent for investigation. 27th checked wIth Saga if details had been changed prior to taking out insuring with Liv Vic. Saga hadn't. Asked agent to change it. Wouldn't. Conversation continued. He proposed taking out a policy with Saga. Not interested. Pestered so said if he wanted to he could send me the details. Cut short call & arranged insurance through Liv Vic. Informed them of my call withSaga & agent sceptical increased my expected premium by 50%. Viewed /Saga's docs later & description read Hit in rear by 3rd party. Challenged Saga via Ombudsman (FOS), but that's another story. Note 90% of those recently who have used FOS consider them to be corrupt, deceitful & use their opinion rather than the factual evidence the complainant has provider. I have the emails that the agent sent me but has of today Saga still report me as having caused the collision. Bizaar but true. Reviewed on: 16th September 2025
Barry Clark's avatar
Barry Clark

Value for money

5
Very comprehensive insurance at a competitive price. I have made any claims but all my questions have been answered quickly and competently. Reviewed on: 16th September 2025
Julie A's avatar
Julie A

Low cost, no fuss policy.

5
Low cost, no fuss policy. Simple to setup and manage. Reviewed on: 16th September 2025
Amjad's avatar
Amjad

Great service for us as new customers

5
Great service for us as new customers Reviewed on: 16th September 2025
DG's avatar
DG

Excellent service provider

5
Excellent service provider for car insurance Reviewed on: 15th September 2025
M J's avatar
M J

Excellent products backed by excellent team!!

5
Excellent customer service backed-up by excellent car insurance cover. Cannot fault them at all. Reviewed on: 15th September 2025
HARJIT G's avatar
HARJIT G

Value for money

5
Keeping the insurance price level the same for 3 years it's great. Reviewed on: 15th September 2025
Sandor 's avatar
Sandor

Excellent customer care

5
I had an incident in April which was not my fault and Saga looked after me extremely well. They made sure I was uninjured and that the claim and repair were handled most efficiently. Reviewed on: 15th September 2025
Ann P's avatar
Ann P

best price on car insurance.

5
best price on car insurance. beat comparison web site prices. Reviewed on: 15th September 2025
kevin's avatar
kevin

Excellent Company

5
Excellent company especially as you can speak to a real person not AI . Having a fixed rate for 3 years policy is ideal Reviewed on: 15th September 2025
David M's avatar
David M

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