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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

car insurance

I had car insurance for the last few years excellent service and good value Reviewed on: 11th September 2025

Competitive rate coupled with excellent service

I am disabled and they offered a competitive rate with excellent service. Reviewed on: 11th September 2025

Car insurance

Good customer service and reasonably priced. Reviewed on: 11th September 2025

Great car insurers !

No issues to contact them and speedy responses! Reviewed on: 11th September 2025

Nothing to say got my quote, rang a UK number sorted...

Nothing to say got my quote, rang a UK number sorted by a very pleasant person. Reviewed on: 11th September 2025

best advice and service always helping customers to...

best advice and service always helping customers to make a choice Reviewed on: 11th September 2025

JOB car insurance review

Have been given a fair quotation each time I have asked for one and been happy with the service I have received Reviewed on: 10th September 2025

Phoned to update information when renewal notice arr...

Phoned to update information when renewal notice arrived and was pleased to find so.eone who listened, understood what i was saying. Furthermore, the premium was decreased! No brainer, I renewed immediately. Reviewed on: 10th September 2025

Saga Car Insurance 5 Star.

i have been with Saga Insurance for a few years now and have had no problems. I had taken their multi year fixed rate insurance and as well as getting a good rate it took away the hassel of price rises and the need to try and get a decent price. No Hassel , Great Deal and great Cover. Reviewed on: 10th September 2025

Very good explanation on phone and very polite

Very good explanation on phone and very polite Reviewed on: 10th September 2025

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