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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Eazy to contact.

Eazy to contact. Very quick to solve problem Accident. Or home claim Reviewed on: 29th August 2025

Was easy to deal with Saga.

Was easy to deal with Saga. The representative was courteous and knowledgeable. Reviewed on: 29th August 2025

Fixed my insurance for 3 years brilliant

Fixed my insurance for 3 years brilliant Reviewed on: 29th August 2025

Happy car insurance customer

I was given a renewal price for my car insurance, but after looking around online, I realised I could get cheaper, so I called Saga insurance and I explained the situation. I was told the price was going to be reduced and to have a 3 year-contract made it even cheaper Reviewed on: 29th August 2025

Good service and value, but need some prodding.

Good service and value, but need some prodding. Reviewed on: 29th August 2025

I saved £150 on my car insurance with Saga.

I saved £150 on my car insurance with Saga. Will look at their house and travel insurance before going elsewhere. Thank you for an easy to use website as well. Reviewed on: 29th August 2025

Back with those you can trust.

Getting insured. More of a family experience than a business experience! Reviewed on: 29th August 2025

I have been a customer for many years and recommend...

I have been a customer for many years and recommend friends and family to give them a try. Reviewed on: 29th August 2025

It's that time again. !

Always happy to deal with SAGA. Knowledgeable and helpful staff. Reviewed on: 29th August 2025

Great products and prices very helpfull and friendly

Great products and prices very helpfull and friendly Reviewed on: 28th August 2025

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