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Saga: Car insurance reviews

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4.76
Based on 5,331 reviews, last reviewed 14th Jun 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Saga. Is human centric Having used more than a dozen different providers for vehicle insurance across thirty years nobody has even come close to Saga. You are treated as a h... Read more Reviewed on: 14th June 2025
Shaun G's avatar
Shaun G

Latest lowest rating:

1

Very disappointing!!!! Wont ever use again!!!! I offered my home and car insurance to Saga, purely by accident , but as a young 65 year old thought they’d offer a good deal. But how wrong was I. Ab... Read more Reviewed on: 23rd April 2025
Tricia's avatar
Tricia
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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Car insurance reviews (5331)

Excellent customer care

5
Needed some advice from the customer care team… very efficient and mindful to my needs. Great service and answered immediately. I was not kept waiting. I would recommend this company to anyone looking for a great caring service. Reviewed on: 29th September 2021
Kim's avatar
Kim

Excellent

5
Car accident last year when someone rear ended me, car write off, with all the trouble this caused me Saga were excellent from start to finish. Quick and efficient. Reviewed on: 29th September 2021
Ian Turnbull's avatar
Ian Turnbull

Awesome company

5
We insire our car with Saga and have done for many years . The cover they provide gives us peace of mind .we changed cars recently and needed to contact Saga .The person I spoke to helped me through the process and in fact I ended up saving £300 due to the helpful guidance of the agent. I love that it's not an ' overseas' call centre and I can speak to someone who speaks English .... no multiple push button choices either .... wouldn't insure with anyone else. Reviewed on: 29th September 2021
Margo Hardie's avatar
Margo Hardie

Very good

5
Cheap and very good sensible offers Reviewed on: 29th September 2021
Dinesh Sodha's avatar
Dinesh Sodha

A Great Service

5
I used to change companies each year to get a better deal but have found Saga car insurance to be fair and great value for money so have stayed with them. My tailor made policy includes everything I wanted at a great price. When ringing up with a query, I was dealt with promptly and efficiently. Very pleased with this company. Reviewed on: 29th September 2021
Carole Clements's avatar
Carole Clements

good service

4
always at the end of a toll free number to answer questions, good reminders Reviewed on: 29th September 2021
alison newton's avatar
alison newton

Excellent

5
We have been with Saga for years now and would not ever look any where else Reviewed on: 29th September 2021
Viv Bloor's avatar
Viv Bloor

Immediate assistance

5
A no-hassle company which settles claims promptly Reviewed on: 29th September 2021
Rosemary's avatar
Rosemary

Improving Service

4
Saga has always provided good service but now they have removed the standard fee that they used to charge for any alterations to the policy. This is very helpful as even adding a temporary driver would previously have incurred this fee. Reviewed on: 29th September 2021
Stephen Morrell's avatar
Stephen Morrell

Easy site

5
Nice to get through to someone without going through loads of options Reviewed on: 29th September 2021
Sue Nixon's avatar
Sue Nixon

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