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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

There when you need them

Excellent customer service if you call with a query. Following a crash caused by a driver being chased by police dealt with me with compassion and speed. Took all the worry away. Good value for money and lovely people to deal with Reviewed on: 27th August 2025

roll over insurance after my 3 year fix price deal n...

roll over insurance after my 3 year fix price deal no problem Reviewed on: 27th August 2025

Driving peace of mind

Always been fair on price, and nice to talk to someone and not a computer Reviewed on: 27th August 2025

easy to contact, competitive price, impressed so far

easy to contact, competitive price, impressed so far Reviewed on: 26th August 2025

Saga gave wrong information by telephone prior to me...

Saga gave wrong information by telephone prior to me going ahead with costly windscreen repair. On submission of invoice - my claim was initially rejected, Was quickly looked into by Saga historic Telephone call conversation recording and agreed they was wrong and misled and they paid in full. All done quickly and professionally. Reviewed on: 26th August 2025

Thank you Saga

We are pleased with the level of service provided by Saga for our car insurance- thank you Reviewed on: 26th August 2025

Car insurance too high!

Car insurance was too high on renewal and spoke to customer service who brought the rate down! You should be increasing the premiums for people who have claims not people who don't have claims for years on end! Reviewed on: 26th August 2025

Cannot fault anything with Saga name

Cannot fault anything with Saga name Reviewed on: 26th August 2025

Always very helpful.

Always very helpful. Could not fault the person who I dealt with. Reviewed on: 26th August 2025

VERY GOOD VALUE.

VERY GOOD VALUE. GOOD CUSTOMER SERVICE. Reviewed on: 26th August 2025

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