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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

Good service and also value for money .

Good service and also value for money . Reviewed on: 29th September 2025

When I had a car accident .

When I had a car accident Saga was there for me and I had good response and back up from the staff on the phone. Reviewed on: 29th September 2025

Easy to renew and good 3-year fixed price deals.

Easy to renew and good 3-year fixed price deals. Reviewed on: 28th September 2025

Best insurance company I've ever had

Best insurance company I've ever had Reviewed on: 28th September 2025

Fast friendly and efficient service.

Whenever I have had to contact Saga Motor insurance The person I have spoken to has always been friendly and doing their best best to help. They answer the phone quickly too. Reviewed on: 28th September 2025

Always get help and advice from friendly staff.

Always get help and advice from friendly staff. Reviewed on: 28th September 2025

Onle ever had 1 claim in many years.

Onle ever had 1 claim in many years. However the claim was dealt with by the claims staff politely quickly and the car was returned to me as quickly as possible Reviewed on: 28th September 2025

Best price, fast, efficient and professional service.

Best price, fast, efficient and professional service. Reviewed on: 28th September 2025

Can chat to a representative and ask questions.

Can chat to a representative and ask questions. They are always willing to answer questions and are polite and friendly. Reviewed on: 28th September 2025

Car renewal

I have just renewed my car insurance and was delighted with the renewal charge. Good value Reviewed on: 28th September 2025

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