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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

There has always been someone to actually speak to

There has always been someone to actually speak to on the telephone and get things sorted out satisfactorily. Reviewed on: 19th August 2025

Car insurance

Took out car insurance and everything was fairly straight forward. Reviewed on: 19th August 2025

Great price and customer service

Great price and customer service Reviewed on: 19th August 2025

Great customer service.

When my husband recently died, they made the transfer from his name into mine on the car insurance policy as smooth as possible, unlike another insurance company my husband had another policy with, who cancelled that one and said to apply in my own name to continue......needless to say I didn't and took the insurance out with Saga Reviewed on: 19th August 2025

Very happy with reasonable car insurance cost and ve...

Very happy with reasonable car insurance cost and very good value. Very helpful service and so simple to speak to someone if I have concerns. Breakdown service cover is also excellent, only had to use once but was very impressed. Will certainly be staying with Saga. Reviewed on: 19th August 2025

Good value., excellent communication

Good value. very helpful staff on telephone. Communication with Saga not a prob;em. Reviewed on: 19th August 2025

Accident was dealt with quickly and very efficiently.

Accident was dealt with quickly and very efficiently. Lots of contact, communication and care. Reviewed on: 19th August 2025

Always super professional great service received

Always super professional great service received Reviewed on: 19th August 2025

Knowledgeable staff

Knowledgeable staff, efficient service. Always at the end of the telephone. Reviewed on: 19th August 2025

Good Insurance deals for Saga customers.

Competitive premiums always quoted in my best interest which is reassuring Reviewed on: 19th August 2025

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