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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Highly competitive car insurance from Saga.

My car insurance policy with Saga is highly competitive and good. I will definitely continue to remain with Saga if the positive customer service is repeated. Reviewed on: 18th August 2025

Car insurance renewal decrease

The first time in 56 years that my car renewal insurance has decreased Reviewed on: 18th August 2025

I have been with saga for a while and have the 3 yea...

I have been with saga for a while and have the 3 year set rate policy which is very good value. It’s nice to be able to actually speak to an adviser if needed as well as dealing directly online if preferred. Staff are extremely helpful and knowledgeable. In my own experience I would certainly recommend Saga car insurance. Reviewed on: 18th August 2025

Professional and efficient servic

The Saga advisor was really helpful when someone ran into the back of my car a few months ago; she immediately put me at ease and was very professional. Thankyou. Reviewed on: 18th August 2025

they are hassle free and easy to deal with

they are hassle free and easy to deal with Reviewed on: 18th August 2025

helpful insurer / good value for money

helpful insurer / good value for money Reviewed on: 18th August 2025

Best Insurance

I have been with Saga for may years and always had excellent quotes and service Reviewed on: 18th August 2025

Competitive price of cover.

Fortunately, I have never needed your services so therefore i am unable to comment on the service provided. Reviewed on: 18th August 2025

Always reliable!

Always reliable and approachable, keep the good work up! Reviewed on: 18th August 2025

I have always been treated with courtesy and respect...

I have always been treated with courtesy and respect, whenever I have spoken to an adviser, on the phone. I always get my car insurance renewal sent to me in good time, before it is due to be paid. Reviewed on: 18th August 2025

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