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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service

I had an accident that was not my fault. Their customer service handled it professionally and courteously, my car was picked up and returned when repaired and the claim was settled with minimum stress. Reviewed on: 18th August 2025

3 year car insurance at reasonable cost

3 year car insurance at reasonable cost Reviewed on: 18th August 2025

Saga was the best value for money when I researched...

Saga was the best value for money when I researched vehicle insurance for my new car. Reviewed on: 18th August 2025

Very easy to arrange and at a competitive price

Very easy to arrange and at a competitive price Reviewed on: 18th August 2025

My first choice

Consistently extremely competitive quotes my first choice when I'm renewing my car insurance with a professional customer service Reviewed on: 18th August 2025

Actually saved me money!

Actually saved me money! offered me a different policy to save me money. Reviewed on: 18th August 2025

Three year fixed deal excellent

Three year fixed deal excellent saves looking for new deals looking for cheapest deals Reviewed on: 18th August 2025

Advisers always listen and are ready to negotiate on...

Advisers always listen and are ready to negotiate on premium price. Reviewed on: 17th August 2025

Car insurance renewal

Customer service was very helpful and friendly. Reviewed on: 17th August 2025

Great people to,deal,with

Easy to communicate on the telephone. Great customer service Reviewed on: 17th August 2025

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