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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car Insurance at its Best!

I do not have a computer of my own so need car insurance quickly by telephone. Saga provided me with an extremely competitive quote quick I immediately accepted. They are knowledgeable, polite and efficient. I wouldn't hesitate to use Saga again for any of their products and to recommend them to others. Reviewed on: 15th August 2025

Sarga chip and helpful company

Service was very good staff was very helpful and answered all my questions Reviewed on: 15th August 2025

It is clear and easy to use.

It is clear and easy to use. I like to feel valued and I do. Reviewed on: 15th August 2025

Very good service.

Very good service. And good price. Reviewed on: 15th August 2025

Well done saga

At 91 years of age I love driving, however my insurance shot up with Saga when I came to renew. I tried a great number of insurers and they all came out much higher.. I then went back to saga to see what they could do for me an they offered over £200 pounds less than my original quote. Reviewed on: 15th August 2025

We have had no problems with SAGA, pricier than some...

We have had no problems with SAGA, pricier than some but good value Reviewed on: 15th August 2025

Good service

Great price for my car insurance with a smaller excess than my previous provider. Reviewed on: 15th August 2025

Great claim handling.

Someone ran into the back of my Mercedes whilst it was parked. Saga sent me a car to use while mine was being repaired. Great claim handling. Reviewed on: 15th August 2025

Very good renewal rates.

Very good renewal rates. Excellent customer service. Clear information about the product. Reviewed on: 15th August 2025

Saga provides comprehensive insurance cover, includi...

Saga provides comprehensive insurance cover, including unlimited driving in Europe, at a reasonable cost. Reviewed on: 15th August 2025

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