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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11379 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11379)

Great service

Always good to deal with and well organised Reviewed on: 26th September 2025

Simple & reassuring, pleasure to deal with, professi...

Simple & reassuring, pleasure to deal with, professional Reviewed on: 26th September 2025

Very helpful when I was changing my car mid term.

Very helpful when I was changing my car mid term. Phoned e back and explained everything clearly and polite. Put my mind at rest. I also know that my insurance doesn’t change for the nex 3 years Reviewed on: 26th September 2025

Highly recommend !

Helpful, knowledgeable customer service! Reviewed on: 26th September 2025

They insurance both my cars.

They insurance both my cars. Very competitive and good customer service Reviewed on: 26th September 2025

Cheapest quote for 5 star coverage

Cheapest quote for 5 star coverage Reviewed on: 26th September 2025

Brilliant service

Nothing bad to say, Great throughout. Great comms and great service, Highly recommended Reviewed on: 26th September 2025

Nice easy communication would recommend in an instan...

Nice easy communication would recommend in an instant thanks for the way you make things work. Reviewed on: 26th September 2025

Not only did I find Saga's premiums to be the most c...

Not only did I find Saga's premiums to be the most competitive but their excellent and friendly customer service team are readily available. This is very important when as a 'chatbot' session usually goes round in circles. Reviewed on: 26th September 2025

Great value and brilliant customer service.

Great value and brilliant customer service. Reviewed on: 26th September 2025

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