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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I've always been able to speak to a friendly and kno...

I've always been able to speak to a friendly and knowledgeable advisor who has been able to find me the cover that I need and at an acceptable price for me. Reviewed on: 14th August 2025

80 Is to old to be sorting insurance.

I honestly feel that as I am 80 next birthday I should have entrusted SAGA for my insurance needs, many years ago. There’s a big problem with ageism these days so I will be seeking advice on several needs shortly, Reviewed on: 14th August 2025

A good, solid, trustworthy company.

Easy to deal with. Very trustworthy. We insure our home aswell with them. We've been with them for many years, so they must be doing something right!! I'm a happy chappy and have no intention of changing companies. Reviewed on: 14th August 2025

Friendly staff.

Friendly staff. Good layout of the insurance agreement and easy to follow. Reviewed on: 14th August 2025

Policy and price is just what I needed.

Policy and price is just what I needed. Reviewed on: 14th August 2025

Great value for older drivers.

Saga provides insurance at a competitive price for older drivers and also guarantees not to increase the premium for three years if nothing changes. , Reviewed on: 14th August 2025

First class service first class product 5 stars all...

First class service first class product 5 stars all the way Reviewed on: 14th August 2025

Any problem with the policy is quickly dealt with, a...

Any problem with the policy is quickly dealt with, as are any ammendments that need to be made. You are always able to talk with an agent whatever time of day you call. Reviewed on: 14th August 2025

Helpful in all ways.

Helpful in all ways. Easy to get my insurance preferences Reviewed on: 14th August 2025

The great thing about SAGA is their excellent custom...

The great thing about SAGA is their excellent customer service. They really know their customer base, but also offer a very competitive product. Reviewed on: 14th August 2025

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