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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga insurances

We choose Saga for our insurances as they offer 3 year fixed price and have also found that on renewal that on occasion the price has actually reduced.The insurances offer choices with information of cover so that you can tailor these to your needs .We also like the fact that you can speak to someone over the telephone if you have any questions or concerns. Reviewed on: 14th August 2025

Very easy to contact and helpful with queries

Very easy to contact and helpful with queries Reviewed on: 14th August 2025

Making Car Insurance Easy

Car insurance can be confusing with its many options but, whenever I've contacted Saga to renew mine, staff have taken the trouble to explain patiently and clearly. (On two occasions I've spoken to Alison and she has been outstanding.) Reviewed on: 14th August 2025

easy and straightforward contact and information was...

easy and straightforward contact and information was supplied and very helpful Reviewed on: 14th August 2025

Easy and painless to get quotes.

Easy and painless to get quotes. Spoke to Customer Services and they were extremely helpful Reviewed on: 14th August 2025

It was great.

It was great. Very happy. Value for money they saved me a lot in Car insurance. Very good company to stick with. Reviewed on: 14th August 2025

The person I spoke with on the telephone, was helpfu...

The person I spoke with on the telephone, was helpful and courteous. They gave me a good service and sent my paperwork by post as I requested. I found the paperwork well laid out and straight forward. Reviewed on: 14th August 2025

Agents always helpful when my policy comes up for re...

Agents always helpful when my policy comes up for renewal Reviewed on: 14th August 2025

Customer Service for Saga

The only reason I’m neutral with customer service for saga is that I’ve never had to deal with them directly. Reviewed on: 14th August 2025

Easy to arrange insurance at a very fair price.

Easy to arrange insurance at a very fair price. Very good customer service when contacting by phone. Couldn’t ask for a more efficient service. Reviewed on: 14th August 2025

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