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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Seemless

Seemless from start to finish, discussed various options and got was right for me Reviewed on: 14th August 2025

Knowledge is power

Always good knowledgeable people at the end of a telephone when renewing insurance. Reviewed on: 14th August 2025

have used them for several years

have used them for several years Reviewed on: 14th August 2025

Happy motoring

I haven't been with anybody else than Saga for a few years and nothing will change my mind. They are always professionally and good value for money. Reviewed on: 14th August 2025

Straight forward information with a customer adviser...

Straight forward information with a customer adviser to talk you through if needed and very competitive prices and they are always willing to be flexible with price if they can. Reviewed on: 14th August 2025

Claim dealt with easily, no hassle.

Claim dealt with easily, no hassle. Reviewed on: 14th August 2025

Very friendly staff.

Very friendly staff. Easy to get through to. Was the best price for the insurance I needed too. Would recommend to friends and family. Reviewed on: 14th August 2025

Loyal customer here.

I’ve been with saga for a good few years. They keep the renewal fees as competitive as possible. Also the Customer service is excellent. Reviewed on: 14th August 2025

Superb service and affordable.

Superb service and affordable.Policy was cheaper than my old insurance company and i had more extras with Saga Reviewed on: 14th August 2025

Good Company, look after over 55

Good Company, look after over 55 Reviewed on: 14th August 2025

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