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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Simple, reliable good value, and a human voice on th...

Simple, reliable good value, and a human voice on the end of the phone! Reviewed on: 27th September 2025

Good price

A very competitive price and the purchase of the policy went smoothly. Thankfully I've not had any further dealings with them since. Reviewed on: 27th September 2025

Saga Car Ins

Saga is the best when speaking to customer services they were brilliant Reviewed on: 27th September 2025

comprehensive cover provided

very good policy cover and although cheaper options are sometimes available the level of cover does make Saga policies good value for money when compared with other providers Reviewed on: 27th September 2025

Great choice

Very good all round value and service Reviewed on: 27th September 2025

staff always helpful and obliging

staff always helpful and obliging Reviewed on: 27th September 2025

Very helpful staff offering insurance options

Very helpful staff and happy to send paper copies of paperwork. Reviewed on: 27th September 2025

Value for money

Easy to understand good value for money and no hidden surprises would definitely recommend to any one Reviewed on: 27th September 2025

Saga car insurance Mazda-MX5.

Saga provide car insurance for my Mazda-MX5. There has never been an issue and all queries (e.g. when the sight in one of my eyes worsened) have been dealt with promptly by a real person. Reviewed on: 27th September 2025

Customer service excellent and extremely helpful.

Customer service excellent and extremely helpful. I’ve used them for my car insurance and will use them in future. Value for money. Reviewed on: 27th September 2025

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