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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Timely clear response to our claim.

Timely clear response to our claim. Car in immaculate condition when returned after repair. Cost of insurance very reasonable. Reviewed on: 27th September 2025

Renew policy easily

Always managed to renew my policy easily Reviewed on: 27th September 2025

Looking after existing customers.

Competitive with other companies, it's always good to look after existing customers who have been with you for years. Reviewed on: 27th September 2025

Good straight forward advice and service.

Good straight forward advice and service. Able to contact by e-mail. Reviewed on: 27th September 2025

Good experience, would use again

Good experience, would use again Reviewed on: 27th September 2025

Fixed price

I was pleased to be able to insure my car for a fixed price for 3 years, and pleasantly surprised my second year was cheaper ! Reviewed on: 27th September 2025

Simple, reliable good value, and a human voice on th...

Simple, reliable good value, and a human voice on the end of the phone! Reviewed on: 27th September 2025

Good price

A very competitive price and the purchase of the policy went smoothly. Thankfully I've not had any further dealings with them since. Reviewed on: 27th September 2025

Saga Car Ins

Saga is the best when speaking to customer services they were brilliant Reviewed on: 27th September 2025

comprehensive cover provided

very good policy cover and although cheaper options are sometimes available the level of cover does make Saga policies good value for money when compared with other providers Reviewed on: 27th September 2025

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