Smart Money People Logo

Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Experience and Value

5
Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

I needed to amend my policy details just before rene...

5
I needed to amend my policy details just before renewal. I spoke to customer service, who very helpful and polite Reviewed on: 14th August 2025

For older drivers very competative terms

5
For older drivers very competative terms Reviewed on: 14th August 2025

Great service

5
Gave me a good price on renewal and beat a quote on another vehicle! Spoke to person which helped ! Reviewed on: 14th August 2025

The customer service is superb!

5
The insurance is very comprehensive and proved invaluable when I was recently involved in an accident. But, most importantly, the customer service team across the board were professional, patient, supportive and kind during a time that was quite stressful for me. I cannot thank them enough. Reviewed on: 14th August 2025

Accident Cover

5
Unfortunately I was involved in an accident last year.Saga's help was clear and concise. They dealt with any real problems and smoothed out any particular problems.The other parties were most impressed with my insurance company and asked who they were. Even though I was at fault they were there to suport me. Only complaint is that I didn't like the huge increase in my payments !! Although I am aware that this happens with all companies. Reviewed on: 14th August 2025

I took 3 yeartook surance cover

5
I took the 3 year fixed price insurance cover which I find very affordable. It gives me peace of mind that I won't have a shocking increase for another year Reviewed on: 14th August 2025

Never had any issues when dealing with colleagues al...

5
Never had any issues when dealing with colleagues always helpful and supportive very knowledgeable Reviewed on: 14th August 2025

Very good insurance company

5
Very good insurance had no problems with them been with them for a number of years also got my house contents insurance with them Reviewed on: 14th August 2025

Impossible to get through on the phone!

4
Impossible to get through on the phone! Reviewed on: 14th August 2025

Very good company to deal with they are reasonable p...

5
Very good company to deal with they are reasonable prices as well Reviewed on: 14th August 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga
  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga
  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products