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Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Experience and Value

5
Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

when I had to make a claim, there were no problems o...

5
when I had to make a claim, there were no problems or delays. A good insurance is one where you know you're likely to get a claim accepted without hassle Reviewed on: 14th August 2025

They were very helpful and the price was great

5
They were very helpful and the price was great Reviewed on: 14th August 2025

Very helpful on the phone very polite and explained...

5
Very helpful on the phone very polite and explained everything I needed to know Reviewed on: 14th August 2025

Excellent gave me all information needed very helpful

5
Excellent gave me all information needed very helpful Reviewed on: 14th August 2025

Have always found their car insurance to be competit...

5
Have always found their car insurance to be competitive especially when taking the three year deals Reviewed on: 14th August 2025

Easy to contact., good value for money

4
Easy to contact and talk to, very understanding, good value for money. Prefer if operative didn't stick to a script when talking to me. Makes it feel like I'm talking to an android Reviewed on: 14th August 2025

Simple and easy.

5
Simple and easy. No faffing about on line. As someone over 65 it becomes more and more surprising to deal with online Ai created conversations. This is refreshing and focussed on SAGA aged customers. Reviewed on: 14th August 2025

Good customer services.

4
Good customer services. Keep me updated.value for money. Reviewed on: 14th August 2025

Great customer service.

5
Great customer service. Good prices Reviewed on: 14th August 2025

Not yet to make a claim but having used saga for ove...

5
Not yet to make a claim but having used saga for over 12 years find the information received in past very good Reviewed on: 14th August 2025

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