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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service

No price increase fixed terms for 3 years friendly and helpful advisors Reviewed on: 14th August 2025

Highly recommend Saga

Always had competitive rates for my requirements and administrstion/renewal is straightforward Reviewed on: 14th August 2025

Took out car insurance and got a very competitive ra...

Took out car insurance and got a very competitive rate and a very good service Reviewed on: 14th August 2025

Customer Care

Clear advice and guidance with a good customer service dept. There for us when needed and claim paid out quickly Reviewed on: 14th August 2025

Good price..

Just did everything online no problems, good price, thanks Reviewed on: 14th August 2025

EXCELLENT SERVICE WITH EXCELLENT PRICES.

My husband was so impressed with the 3 year fixed rate car insurance quote when it came to renewing my car we took out another 3 year fixed rate policy. Reviewed on: 14th August 2025

Excellentacc service with my little accident

Excellent service with my little accident Reviewed on: 14th August 2025

Saga have always been accomadating, easy to contact...

Saga have always been accomadating, easy to contact & flexible when it comes to requiring any alterations, Their customer service is excellent ++ I woudn't change for any reason. Gerald parker Reviewed on: 14th August 2025

The cost of my insurance is very competitive.

The cost of my insurance is very competitive. All my policy documents were sent through the post promptly. Reviewed on: 14th August 2025

Good Good

Good Good Good Good Good Good Good Good Good Good Reviewed on: 14th August 2025

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