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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Trustworthy

As usual, when I receive the renewal reminder I compare other prices but still continue to stay. Reviewed on: 14th August 2025

Very competitive against other companies would recom...

Very competitive against other companies would recommend Reviewed on: 14th August 2025

Very impressive policy and customer service

Very impressive policy and customer service Reviewed on: 14th August 2025

Very good value ,much better prices than other compa...

Very good value ,much better prices than other companies Reviewed on: 14th August 2025

Excellent service

No price increase fixed terms for 3 years friendly and helpful advisors Reviewed on: 14th August 2025

Highly recommend Saga

Always had competitive rates for my requirements and administrstion/renewal is straightforward Reviewed on: 14th August 2025

Took out car insurance and got a very competitive ra...

Took out car insurance and got a very competitive rate and a very good service Reviewed on: 14th August 2025

Customer Care

Clear advice and guidance with a good customer service dept. There for us when needed and claim paid out quickly Reviewed on: 14th August 2025

Good price..

Just did everything online no problems, good price, thanks Reviewed on: 14th August 2025

EXCELLENT SERVICE WITH EXCELLENT PRICES.

My husband was so impressed with the 3 year fixed rate car insurance quote when it came to renewing my car we took out another 3 year fixed rate policy. Reviewed on: 14th August 2025

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