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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellentacc service with my little accident

Excellent service with my little accident Reviewed on: 14th August 2025

Saga have always been accomadating, easy to contact...

Saga have always been accomadating, easy to contact & flexible when it comes to requiring any alterations, Their customer service is excellent ++ I woudn't change for any reason. Gerald parker Reviewed on: 14th August 2025

The cost of my insurance is very competitive.

The cost of my insurance is very competitive. All my policy documents were sent through the post promptly. Reviewed on: 14th August 2025

Good Good

Good Good Good Good Good Good Good Good Good Good Reviewed on: 14th August 2025

Best insurance company

Have just renewed and tweaked my insurance policy to reflect my circumstances now and the quote is only increased at renewal by less than £10, and will stay the same for three years, excellent value Reviewed on: 14th August 2025

In 2024 had two incidents.

In 2024 had two incidents. A truck pulling out on me at a roundabout. The second, I was parked, a gentleman reversed into me whilst I was in the dentist chair…? I very luckily had 2 witnesses. On both occasions Saga reacted fast and repairs were organised quickly. was supplied with a vehicle whilst repairs took place. excellent service. Reviewed on: 14th August 2025

One phone call does it all

I made a phone call spoke to an English person asked questions and got the right answers I was happy with the premium and signed up on the phone Reviewed on: 14th August 2025

Consistently budget conscious, with prices reflected...

Consistently budget conscious, with prices reflected and even reducing. Reviewed on: 14th August 2025

Saga car insurance are the best, you cannot fault th...

Saga car insurance are the best, you cannot fault them at all, always very helpful and reliable to the customers Reviewed on: 14th August 2025

Love 3 year price lock,know what you're paying and e...

Love 3 year price lock,know what you're paying and enjoy savings Reviewed on: 14th August 2025

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