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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I was a passenger in my wife’s car , while stationer...

I was a passenger in my wife’s car , while stationery at ted lights a car ran in the back of us we informed the insurance, they did everything for us, was well informed very well looked after, they did everything for us at a very high standard Reviewed on: 14th August 2025

Consistently a good service provider.

Their prices are good with the services that are included. Customer service is excellent, & always helpful. Reviewed on: 14th August 2025

Easy to speak to someone

I particularly like that I can easily speak to someone to discuss my insurance requirements. Reviewed on: 14th August 2025

Peace of mind

Got the three years covered with peace of mind Reviewed on: 14th August 2025

Both my car insurance policies now with Saga

Last year (2024) I moved both my car insurance policies to Saga. The premiums were more than competitive and 'locked in' for three years. What a deal! I had to amend both of them this year which was painless and I understood everything that was explained to me ! Even got a bit knocked off the Premiums. Keep it up Saga - it wasn't a saga dealing with you!! Reviewed on: 14th August 2025

Always there to help

Always there to help no matter how complicated Reviewed on: 14th August 2025

Professional honest and Transparent - excellent coll...

Professional honest and Transparent - excellent collaborations between customer for best car insurance Reviewed on: 14th August 2025

Efficient, helpful and good value for money.

Efficient, helpful and good value for money. Reviewed on: 14th August 2025

Relieved to know that my premium won't increase for...

Relieved to know that my premium won't increase for 3 years. Peace of mind. Reviewed on: 14th August 2025

Good website and real people!

A good website for obtaining quotes - but when things get tricky there's a real person you can talk to. Reviewed on: 14th August 2025

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