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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Really good value for car insurance.

Really good value for car insurance. I like the fact that my renewal was also value for money Reviewed on: 14th August 2025

THEY WERE MOST IMPRESSIVE WHEN I WAS HIT BY ANOTHER...

THEY WERE MOST IMPRESSIVE WHEN I WAS HIT BY ANOTHER CAR AND HANDLED THE AFTERMATH BRILLIANTLY ,VERY COMPETENT ON THE PHONE AND EASY TO LISTEN TO . Reviewed on: 14th August 2025

Saga great car insurance cover

Always easy to amend cover etc actually speaking to someone on the phone Reviewed on: 14th August 2025

Car change seemed easy.

Earlier this year I obtained 15 year Mercedes and, as I already had a 20 year old Volvo, I decided to keep the Mercedes and sell the Volvo. Advertising and selling the Volvo took several months, so during that time, I asked SAGA to insure the Mercedes for one year and to continue to insure the Volvo. This was done promptly and smoothly by SAGA and, when, after a couple months, the Volvo was sold, Saga again acted promptly and I received a refund for the remaining months of the year's premium. I was pleased SAGA acted promptly and made the transaction seem easy! Reviewed on: 14th August 2025

Excellent auto renewal easy to cancel if you don’t w...

Excellent auto renewal easy to cancel if you don’t want to renew Reviewed on: 14th August 2025

excellent customer service from Saga on t...

Always had excellent customer service from Saga on the phone. Documents sent in a timely manner. Advice when sort has been given. Reviewed on: 14th August 2025

I was able to take up the offer of a fixed price for...

I was able to take up the offer of a fixed price for three years which relieved me of the hassle of looking for a better deal every year. I found it good value for money Reviewed on: 14th August 2025

always provide positive information

always provide positive information Reviewed on: 14th August 2025

Easy peasy

Just so simple, any queries always answered quickly and efficiently. Brilliant, great service, always there for me. Reviewed on: 14th August 2025

rang in regard of change of car and it only took 5m...

rang in regard of change of car and it only took 5mins at most and paper work email mailed within 30mins great service Reviewed on: 14th August 2025

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