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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I have been with Saga for eight years because it is...

I have been with Saga for eight years because it is one of the best insurance companies and I trust it a lot. Mentchat Osman Reviewed on: 14th August 2025

renew car insurance

easy to navigate quote, good price Reviewed on: 14th August 2025

Well done Saga

I was hit by another vehicle last year and Saga handled the claim and my car was repaired within days . Reviewed on: 14th August 2025

Very easy to find what I needed, great price with mo...

Very easy to find what I needed, great price with more included than competitors Reviewed on: 14th August 2025

Cat has 8 lives left!

Unfortunately when putting the car into the garage, my neighbour's cat ran in. I braked and reversed, fearing the worse, and hit the wall. Phoned Saga who talked me through the process, which was excellent. The car was picked up and a courtesy car was left. We were informed at all stages of the process. car was returned looking brilliant and valeted. The end of a stressful incident. Thankfully the cat was fine. Reviewed on: 14th August 2025

Easy to use website.

Easy to use website. Extremely helpful staff who dealt with me patiently. Reviewed on: 14th August 2025

Great support !

Difficult car insurance case - saga of as so supportive- would highly recommend Reviewed on: 14th August 2025

Easy to deal with and sensible pricing.

Easy to deal with and sensible pricing. Great cover for reasonable cost. Reviewed on: 14th August 2025

Saga Service after making a claim.

Kind. Well-organised and efficient when I had to make a claim. Reviewed on: 14th August 2025

Saga car insurance gives you 3 years at the same pri...

Saga car insurance gives you 3 years at the same price but this year I will be quoted a new cost but won’t renew if excessive.Up to now I have been very happy with Saga for both car and breakdown insurance. Reviewed on: 14th August 2025

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