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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

A good product , competitive priced, easily arranged...

A good product , competitive priced, easily arranged both online and/or with very helpful Customer Service. Reviewed on: 27th September 2025

Understand why we stay loyal

Actually bought the quote down on the second year, who's heard of that before, not me! Reviewed on: 27th September 2025

Car Insurance

Competitive price. Good customer service Reviewed on: 27th September 2025

Saga’s renewal price after comparison is still bette...

Saga’s renewal price after comparison is still better than other providers so makes perfect sense to stay with them Reviewed on: 27th September 2025

Easy to renew and discuss on the phone

Easy to renew and discuss on the phone Reviewed on: 27th September 2025

very good service and price .

very good service and price .Operative very helpful. Reviewed on: 27th September 2025

When my car Insurance is due they always inform me w...

When my car Insurance is due they always inform me well in advance and the staff are very heloful Reviewed on: 27th September 2025

Very pleased with Saga

Very pleased with Saga products and their customer service is excellent, definitely have no hesitation in recommend them to others . Reviewed on: 27th September 2025

Excellent customer services

Pleasant helpful staff when phoning. Everything explained well and paperwork was sent out efficiently. I wouldn't want to move from SAGA because of their excellent customer services. Reviewed on: 27th September 2025

Very easy to get my car insurance hassle free

Very easy to get my car insurance hassle free Reviewed on: 27th September 2025

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