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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

When my car Insurance is due they always inform me w...

When my car Insurance is due they always inform me well in advance and the staff are very heloful Reviewed on: 27th September 2025

Very pleased with Saga

Very pleased with Saga products and their customer service is excellent, definitely have no hesitation in recommend them to others . Reviewed on: 27th September 2025

Excellent customer services

Pleasant helpful staff when phoning. Everything explained well and paperwork was sent out efficiently. I wouldn't want to move from SAGA because of their excellent customer services. Reviewed on: 27th September 2025

Very easy to get my car insurance hassle free

Very easy to get my car insurance hassle free Reviewed on: 27th September 2025

For the elderly driver

It's good to have an insurance company for the elderly driver. Reviewed on: 27th September 2025

Quick, friendly, professional & knowledgeable.

Quick, friendly, professional & knowledgeable. Reviewed on: 27th September 2025

... Brilliant insurance very supportive Saga.

Amazing response to my looking for a good insurance deal. All explained. All details given me. Thank you for being so helpful and understanding my needs. Reviewed on: 27th September 2025

Excellent

I rang for a quote and the person I spoke with was so helpful and knowledgeable that I was able to get a cheaper quote Reviewed on: 27th September 2025

Renewing my car insurance is very easy.

Renewing my car insurance is very easy. Reviewed on: 27th September 2025

Saga provide an honest and trustworthy service.

Saga provide an honest and trustworthy service. There are no hidden agendas and they always give the very best value for car insurance. Straight forward service, excellent customer service and advice. Prompt assistance in the process of a claim. Reviewed on: 27th September 2025

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