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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Extremely easy.

Extremely easy. Excellent customer service. Good value and comprehensive car insurance. Reviewed on: 14th August 2025

They were very good and sympathetic when my husband...

They were very good and sympathetic when my husband passed away and I had to notify and make all the necessary changes. Easy to contact no long waits on hold. Reviewed on: 14th August 2025

Too expensive

Too expensive car insurance, clearly laid out in the letter but will renew next year with admiral Insurance Reviewed on: 14th August 2025

Best quote for car insurance and easy to set up.

Best quote for car insurance and easy to set up. Reviewed on: 14th August 2025

I like vitrually everything about Saga car insurance

I like everything about Saga car insurance except the fee for renewing when it is processed by me online Reviewed on: 14th August 2025

Great and cheap car insurance with e excellent custo...

Great and cheap car insurance with e excellent customer service Reviewed on: 14th August 2025

Customer satisfaction

Saga have a lot of experience and use it to good effect. They are competitive, understanding and must be regarded as up with the market leaders Reviewed on: 14th August 2025

Great Service

I like the 3 year fixed price offer. Reviewed on: 14th August 2025

Car insurance

Have previously used Saga for holidays & car insurance. Always dealt with respect & courtesy when contacting the customer service. Reviewed on: 14th August 2025

Great application process; quick and proces have rem...

Great application process; quick and proces have remIned fair on renewal. The whole process is supplemented by by the provision of general financial advice through emails; which we find really interesting and relevant. Reviewed on: 14th August 2025

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