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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11374 reviews)

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4.83

Based on 11,373 reviews, last reviewed 17th Sep 2026

84650% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service. Great customer service. You never know how good your insurance is until you need to make a claim. My car was written off through no fault of my own ... Read more Reviewed on: 17th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11374)

Fairly new to Saga but gave me the best price for ca...

Fairly new to Saga but gave me the best price for car insurance without losing any of the cover I’ve had before. Reviewed on: 16th September 2025

Fast professional response and service.

Fast professional response and service. Reviewed on: 16th September 2025

We've now got both our cars insured with Saga.

We've now got both our cars insured with Saga and will see how the the House Insurance price is November. Reviewed on: 16th September 2025

Over the years we have been very satisfied and appre...

Over the years we have been very satisfied and appreciative of Saga for their fast, efficient and respectful Car insurance service. We could not have asked for a better service. Reviewed on: 16th September 2025

Maladministration & Fraudulent Activity by Saga

Accident of 4 March 24 where unattended van slipped off h/brake & ran into my occupied car. All agreed I was victim. 13 May receive invite where Acromas replaced LivVic as underwriter. Reported I hit parked car or immobile vehicle & price increased from 5 year norm of £616 to £1432. 2 complaints to Saga on 14 & 16 noting false allegation & requesting re-appraisal of price & reword claim to Hit in rear while parked. Informed on 17th both complaints sent for investigation. 27th checked wIth Saga if details had been changed prior to taking out insuring with Liv Vic. Saga hadn't. Asked agent to change it. Wouldn't. Conversation continued. He proposed taking out a policy with Saga. Not interested. Pestered so said if he wanted to he could send me the details. Cut short call & arranged insurance through Liv Vic. Informed them of my call withSaga & agent sceptical increased my expected premium by 50%. Viewed /Saga's docs later & description read Hit in rear by 3rd party. Challenged Saga via Ombudsman (FOS), but that's another story. Note 90% of those recently who have used FOS consider them to be corrupt, deceitful & use their opinion rather than the factual evidence the complainant has provider. I have the emails that the agent sent me but has of today Saga still report me as having caused the collision. Bizaar but true. Reviewed on: 16th September 2025

Value for money

Very comprehensive insurance at a competitive price. I have made any claims but all my questions have been answered quickly and competently. Reviewed on: 16th September 2025

Low cost, no fuss policy.

Low cost, no fuss policy. Simple to setup and manage. Reviewed on: 16th September 2025

Great service for us as new customers

Great service for us as new customers Reviewed on: 16th September 2025

Excellent service provider

Excellent service provider for car insurance Reviewed on: 15th September 2025

Excellent products backed by excellent team!!

Excellent customer service backed-up by excellent car insurance cover. Cannot fault them at all. Reviewed on: 15th September 2025

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