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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great staff, very knowledgeable,totally professional.

Great staff, very knowledgeable,totally professional. Reviewed on: 26th September 2025

Great communication

Regular communication and updates are a real benefit to me. Reviewed on: 26th September 2025

The fixed price for 3years is geat and the saga.

The fixed price for 3years is geat and the saga. Break down cover with RA C. Is excellent value and comphensive Reviewed on: 26th September 2025

Saga have been excellent

Saga have been excellent, yes expensive but very good.company. Easy to deal with, always answer the phone, & always give long term benefits with 3 year deals. Very reliable. Reviewed on: 26th September 2025

Fixing Rate for 3 Years

Had my car insurance with Saga for a good few years now and do like the fact that you can fix the price for three years Reviewed on: 26th September 2025

Brilliant service very good price always very helpful

Brilliant service very good price always very helpful Reviewed on: 26th September 2025

Always fairly priced for complete cover.

Always receive renewal documents in good time, last year premium went down in price ! Reviewed on: 26th September 2025

Effecient & approachable with good notice at renewal...

Effecient & approachable with good notice at renewal time Reviewed on: 26th September 2025

People very helpful and knowledgeable also 3 years f...

People very helpful and knowledgeable also 3 years fixed Reviewed on: 26th September 2025

Excellent cover on my car insurance at a great price!

Excellent cover on my car insurance at a great price! Reviewed on: 26th September 2025

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