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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Disappointed customer 8 years

Disappointed after over 8 years as a loyal customer to find I was only 4 months into my current cover when I have changed for the same type car 3 years younger only to find the premium to change more than doubled. Leaving me having to decrease my annual mileage and increase my excess.. Having been so satisfied with saga for so many years I will reluctantly have to check my options next year. Such a shame as I have always felt comfortable with Saga insurance services insuring my home as well. Reviewed on: 26th September 2025

My Experience

Yes always because of very good features and easy access to my insurance policy and very easy and good response after incident I am very happy he solved my problem Reviewed on: 26th September 2025

Unbeatable customer service

I've always been more than happy with Saga for car insurance and been a customer for years. Unbeatable customer service. Reviewed on: 26th September 2025

Great price and so easy to set up new policy...

Great price and so easy to set up new policy online Reviewed on: 26th September 2025

very good value car insurance and great communication

very good value car insurance and great communication Reviewed on: 26th September 2025

I feel safe and confident with Saga.

I feel safe with Saga. Great service whenever I needed to phone for advice. I bit more expesive than some other Insurance companies but worth it with a five star reating and a no claims protection available plus other benefits. Fantastic in every way. Reviewed on: 26th September 2025

Car Insurance

Easy internet access, good policy coverage, great price. Reviewed on: 26th September 2025

Very helpful staff to deal with.

Very helpful staff to deal with. Car insurance can be difficult to understand .Your terms and conditions excellent . Reviewed on: 26th September 2025

Great priced coverage.

Great priced coverage. Had previously been with Direct Line but now have better & cheaper coverage for the same vehicle. Reviewed on: 26th September 2025

Had a good experience with saga.

Had a good experience with a claim. Reviewed on: 26th September 2025

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