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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Jordan

Today - I unfortunately experienced my first ‘road traffic accident’. I passed my test aged 17 and will be 70 in 3 weeks time. I have always loved driving - today’s incident was not my fault - a young, inexperienced driver - was leaving a petrol station - didn’t see me, and crashed into the rear passenger door of my car Reviewed on: 30th September 2021

Value for you money.

I looked around for the best deal for what I needed and saga came up the best by far. Reviewed on: 30th September 2021

A Satisfied Customer

My continuing experience with Saga means that I am content and relaxed, also I place my trust in their care for my insurance needs without hesitation or reservation. Reviewed on: 30th September 2021

Guaranteed price for 3 years

Not only did Saga beat the renewal price from my current insurer, they guaranteed that price for the next 3 years. Reviewed on: 30th September 2021

competitive and concise

Quote was much cheaper than previous company and was the same amount for next year and the process was succinct and well-planned, hence concluded smoothly. Reviewed on: 30th September 2021

Best car insurance

Did my annual car insurance comparison and Saga came out tops. The customer service was brilliant and the extra benefits you get are great. Reviewed on: 30th September 2021

Great value for money

Terrific value for money from a reputable company Reviewed on: 30th September 2021

Great knowledgeable agents.

Agents friendly and knowledgeable easy to deal with. Reviewed on: 30th September 2021

Car insurance

Nothing is too much trouble with saga staff are so kind and willing to help and over the last few months I hav needed theyer help Reviewed on: 30th September 2021

Good Reliable Insurance.

Been with Saga Insurance for a good many years and have always found them to be good value for money, having carried out numerous comparison surveys, and first class when claims are necessary. Reviewed on: 30th September 2021

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