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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I like the 3 year fixed premiums.

I like the 3 year fixed premiums. You know where you stand. Reviewed on: 26th September 2025

Good price good communication and good cover

Good price good communication and good cover Reviewed on: 26th September 2025

Good value

Helpful staff. Good value offering exactly what I needed and I didn’t have to go on any comparison site! Reviewed on: 26th September 2025

Very easy to get things sorted out

Very easy to get things sorted out Reviewed on: 26th September 2025

SAGA Car Insurance

Always had competitive prices good value for money and excellent service and friendly genuine staff. Reviewed on: 26th September 2025

Great advice and customer services

Great advice and customer services Reviewed on: 26th September 2025

One stop shop for motor insurance!

On recently having a no fault accident with my car one call to Saga got everything organised even a replacement car was sorted until my vehicle was repaired. The recommended body shop was also excellent. Superb service. Reviewed on: 26th September 2025

Offers are always fair, clarity of information very...

Offers are always fair, clarity of information very clear Reviewed on: 26th September 2025

Seamless experience in securing the best insurance v...

Seamless experience in securing the best insurance value for my car Reviewed on: 26th September 2025

NO NEED TO MOVE COMPANIES ALWAYS BEST VALUE

VERY GOOD AND EASY CUSTOMER SERVICE ,WHEN EVER WE HAVE A QUSTION IT IS EASY TO SPEAK TO SOMEONE ON THE PHONE AS APPOSED TO EVERYTHING BEING ON LINE WHICH MY WIFE PREFERS. VERY FRIENDLY STAFF. Reviewed on: 26th September 2025

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