Write a review

Newsletter

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

View other Saga products

4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good experience

All good - easy to deal with - no problems Reviewed on: 26th September 2025

Excellent service and efficient.

Never used them to handle a motor claim as I have not had a claim. Service with regard to changing my car details mid term was excellent when I change my car. Always answered my call very quickly and made the experience of changing my car insurance mid term easy . Reviewed on: 26th September 2025

Very competitive quotation, well know company for se...

Very competitive quotation, well know company for seniors Reviewed on: 26th September 2025

Fixed price deals

Took out car insurance with the 3 year fixed price deal - it will automatically renew so I don't have to stress about looking around Reviewed on: 26th September 2025

Price held for 3-years and cheaper than other onsite...

Price held for 3-years and cheaper than other onsite companies Reviewed on: 26th September 2025

Very helpful when talking on the phone.

Very helpful when talking on the phone. I could tell that the staff knew what they were talking about. Reviewed on: 26th September 2025

Very helpfulful and informative and saved me over ha...

Very helpfulful and informative and saved me over half on my previous Car Insurance. Reviewed on: 26th September 2025

brilliant company

brilliant company glad i moved from previous company to saga Reviewed on: 26th September 2025

Great service and reasonable especially for the over...

Great service and reasonable especially for the over 50’s. Would recommend to friends Reviewed on: 26th September 2025

At renewal Saga gave the best QUOTE.

At renewal Saga gave the best QUOTE. Reviewed on: 26th September 2025

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance (discontinued)
from O2 Drive (inactive company) 2.48 from 59 reviews
Caravan Insurance
from AA 4.08 from 2 reviews
Breakdown cover
from Emergency Assist 2.08 from 31 reviews

Want to see more from Saga?

Health insurance
from Saga 4.81 from 772 reviews
Travel insurance
from Saga 4.74 from 1082 reviews
Breakdown cover
from Saga 4.54 from 63 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub