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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I feel I can trust Saga

I feel I can trust Saga, I have all my insurance with Saga. Always been very helpful on the telephone when I need to renew my insurance Reviewed on: 26th September 2025

Best top rate customer service

We've been with saga for few years and their customer service is top rate! Our bundled insurance includes RAC recovery and gives us great reassurance that everything is covered! We've had a windscreen claim too which was handled efficiently and simply. I reccomend them to all my friends and club contacts too Reviewed on: 26th September 2025

Excellent customer service on the phone.

Excellent customer service on the phone. Very friendly and offered an excellent value multi-year deal. Reviewed on: 26th September 2025

Excellent customer service and value for money.

Excellent customer service and value for money. Reviewed on: 26th September 2025

Fantastic service by a very helpful and friendly team

Fantastic service by a very helpful and friendly team Reviewed on: 26th September 2025

Saga Car Insurance.

It is comforting that you can speak to a human person at Saga Car Insurance if there is something you are not sure about or that you need to alter. The staff are good listeners and make everything seem so simple to resolve. I also love that they offer the option of fixing a price for three years. Reviewed on: 26th September 2025

It's a personel service.

It's a personel service. Staff always available to discuss & advise. Reviewed on: 26th September 2025

Excellent service and price

Excellent service and price received from Saga, sometimes it’s good to be over 50!! Reviewed on: 26th September 2025

Good value.

Always had a good competitive price on renewal Reviewed on: 26th September 2025

Helpful and informative when queries arise

Helpful and informative when queries arise and price seems very competitive. Reviewed on: 26th September 2025

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