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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Always consistent in customer service

Even during the Covid pandemic the customer service has been consistently good no problem with online or telephone communication & love the 3yr fixed deal Reviewed on: 29th September 2021

Quick helpful resolutions

Any time I have needed them , they make everything very easy to resolve at a time of great stress. Reviewed on: 29th September 2021

Very pleased to be offered 3 year fixed car insurance

It was a very good offer and no need for the "heavy sell" Reviewed on: 29th September 2021

Good overall cover for the mature motorist

Easy to set up online, good communication, competitive price. Reviewed on: 29th September 2021

Excellent service for all

Car is fine and I'm happy had no problems with any Reviewed on: 29th September 2021

OK by not Great!

Can be a bit inflexible. Staff I dealt with were not too helpful but I carried on to avoid hassle going to someone else. Reviewed on: 29th September 2021

Change of car

Excellent communication with Saga member of staff. Details changed very quickly and new policy recommended at a lower premium. No charge for amendments. Reviewed on: 29th September 2021

First Class Service

Always easily accessible by phone and respond quickly. Excellent price. Reviewed on: 29th September 2021

Does the job.

Really does the job perfectly. Staff very polite and helpful Reviewed on: 29th September 2021

Great experience/

Friendly, competitive & easy to deal with. Reviewed on: 29th September 2021

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