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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Confident they will look after me

Confident they will look after me in the event of a claim Reviewed on: 26th September 2025

very friendly staff and knew for job.

very friendly staff and knew for job. Reviewed on: 26th September 2025

Best insurance

Helpful if needed. never had a problem when dealing with them. Reviewed on: 26th September 2025

Good customer service

Telephone calls answered promptly. Polite and helpful staff. Easy to renew my policy and fairly competitive. Reviewed on: 26th September 2025

Helpful and easy to deal with.

Helpful, claims straight forward good website. Reviewed on: 26th September 2025

A good policy at a good price

I used compare the market or similar and Saga beat all their quotations Reviewed on: 26th September 2025

Spoke to a lovely lady in customer service, got a gr...

Spoke to a lovely lady in customer service, got a great price for my Car Insurance, I will be looking at house & travel insurance when the ones I’ve got in place runs out Reviewed on: 26th September 2025

I have insured my car with saga for many years, extr...

I have insured my car with saga for many years, extremely competitive price & fabulous customer service too (easy to contact), I have recommended them to friends & family. The brand is just quality & gives assurance. Reviewed on: 26th September 2025

Love Saga insuring my car

Good information about cover, very reasonable cost. Love getting the Saga news covering a huge range of topics, most of which are highly relevant to me. Reviewed on: 26th September 2025

Efficient,and effective service.

Efficient,and effective service. Good value for money car insurance Reviewed on: 26th September 2025

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