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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

97% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Saga sorted my car insurance needs

I altered the insurance I had the previous year by removing one of the additional drivers and a lovely young man dealt with my request immediately and lowered my premium. Reviewed on: 28th September 2021

Very good!

Have used Saga for years for car insurance, and they have always been great value with a first class service. Reviewed on: 28th September 2021

Good old fashioned customer service

Very easy to use online or if you need to talk to someone, you can! Reviewed on: 28th September 2021

Good company for car insurance.

Generally a good company to deal with although they should address the telephone delays when contacting them. Annual price increases can also be excessive. This may be intended to push customers towards their three year guaranteed rates. Reviewed on: 28th September 2021

Easy, excellent service.

Easy to deal with, always at the end of the phone, very professional, excellent cover for my car and caravan,would highly recommend with no hesitation. Reviewed on: 28th September 2021

My best ever Insurance Company

Saga are the only Insurance Company who will not take a payment from a customer unless the customer informs them they want to renew it. A wonderful example of how fair and honest they are. I wish they Insured vans as well as cars. I will always insure my car with them. Reviewed on: 28th September 2021

Excellent service

Good price for renewal with more benefits attached than higher priced companies quoted. Also my telephone enquiry was answered in less than 5mins. I know due to the pandemic people are working from home but other companies I contacted I was left hanging on for well over half an hour. This certainly doesn’t give reassurance that in an emergency the company were contactable. Saga staff member was helpful friendly and very efficient. They will keep up the standard that they have always had. Thank you Reviewed on: 28th September 2021

Fantastic company

I use Saga for all my insurance needs from my car, house and caravan insurance they are the best Reviewed on: 28th September 2021

Consistent cover

I continue to insure with Saga because of their clarity and consistency of cover suited to my need Reviewed on: 28th September 2021

Competetively priced

Very informative advisors,good value for money policy all in all good honest company a pleasure to deal with Reviewed on: 28th September 2021

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