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Saga: Car insurance reviews

View other Saga products
4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda
Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023
M chambers's avatar
M chambers

Friendly, efficient, effective and competitive.

5
Having stared by trying out Saga Insurance with an old model MINI some 3.5 years ago, I have been consistentlyt impressed with the experience. As a result, I now have 3 cars and one house insured through the company. I have yet to be disappointed by its performance. Reviewed on: 28th September 2021
James Leatherby's avatar
James Leatherby

Excellent

5
Excellent service thank you we have both house and car insurance Reviewed on: 28th September 2021
J Booth's avatar
J Booth

Brilliant

5
Very helpful and knowledgeable. Nothing too much trouble for them to answer. 100% would recommend. Reviewed on: 28th September 2021
Suzie Knapman's avatar
Suzie Knapman

Great service

5
Always helpful great company agents alway professional Reviewed on: 28th September 2021
janice murphy's avatar
janice murphy

Excellent Service

5
Damage to my vehicle following an accident was dealt with within days. A hire car was provided and ongoing legal proceedings are being dealt with efficiently. Reviewed on: 28th September 2021
David Symonds's avatar
David Symonds

Great service at great prices

5
Ease of finding information, price of insurance very good (has even been going down!), helpful when calling them for information. And lots of additional useful information for my age group. Reviewed on: 28th September 2021
Chantal Bourgonje's avatar
Chantal Bourgonje

Simply the best

5
They have consistently provided the best cover at the best price Reviewed on: 28th September 2021
Simon Clive Thornewill's avatar
Simon Clive Thornewill

Great service

5
Fast and efficient service every time! Reviewed on: 28th September 2021
Martin Quinn's avatar
Martin Quinn

Car insurance

5
Went with a quote I'd received on line and spoke to a very nice lady on phone much better to speak to someone for me as I'm not very techi ' The price I was given was half the price if my previous insurer. All done and dusted in no time. Extremely satisfied customer Reviewed on: 28th September 2021
Rita Beazley's avatar
Rita Beazley

Professional

5
Really pleased as always, with dealings with Saga Go the extra mile to help Reviewed on: 28th September 2021
Steve Williams's avatar
Steve Williams

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